Our granite counter top was purchased through Home Depot on a Thursday. Great Lakes called me on the following Monday to set up a home visit to make a template on Thursday. My husband removed the entire countertop as requested for the template. The countertop was installed exactly 2 weeks later as promised.We were without a countertop and sink in the kitchen for a total of 3 weeks, which we expected to be a problem,however TV dinners and take out food saved the days! It was all worth a little inconveinance when that beautiful granite was in! Jacob and his co-worker were polite, respectful of our home, covered the floor to avoid tracking in dust, and swept up when finished. I am so proud of my new kitchen!!